Privacy policy

Last updated: May 2026

Era69 respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, place an order, contact us, or interact with Era69 online.

Information We Collect

We may collect personal information you provide to us, including your name, email address, shipping address, billing address, phone number, order details, payment-related information, and any message you send to us.

We may also collect information automatically when you visit our website, including your device information, browser type, IP address, pages viewed, referral source, cart activity, and interactions with our website.

How We Use Your Information

We use your information to:

Process and fulfill orders  
Send order confirmations, shipping updates, and customer service messages  
Provide support and respond to questions  
Prevent fraud, abuse, and unauthorized activity  
Improve our website, products, and customer experience  
Send marketing emails or messages only when you have opted in  
Measure website performance, advertising, and campaign effectiveness

Payments

Payments are processed through secure third-party payment providers. Era69 does not store your full credit card number.

Marketing

If you sign up for email or SMS marketing, we may send you updates, offers, product launches, and brand communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email. For SMS, you can opt out by following the instructions in the message.

Cookies and Tracking

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the site, remember preferences, understand customer behavior, improve performance, and support advertising.

You can manage cookies through your browser settings. Where required, Era69 may provide additional cookie or privacy choices through Shopify’s customer privacy tools.

Sharing Your Information

We may share information with trusted service providers who help us operate our business, including Shopify, payment processors, shipping carriers, fulfillment partners, email or SMS platforms, analytics providers, fraud-prevention tools, and advertising partners.

These providers may only use your information as needed to provide their services to Era69.

Advertising and Data Sharing

Era69 may use advertising tools, pixels, or analytics platforms to understand performance and show relevant ads.

Depending on applicable law, some advertising or tracking activity may be considered “sharing” personal information. Where required, customers may have the right to opt out of certain data sharing or targeted advertising.

Your Privacy Choices

Depending on where you live, you may have rights to request access to, correction of, or deletion of your personal information. You may also have the right to opt out of certain uses of your information, including certain advertising or data-sharing activities.

To make a privacy request, contact us at support@era69.co.

Order and Legal Records

We may keep certain information as needed to complete transactions, provide customer support, prevent fraud, comply with legal obligations, resolve disputes, and maintain business records.

Security

We use reasonable safeguards to protect personal information. However, no website, payment system, or online service can guarantee complete security.

18+ Site

Era69 is intended for customers who are at least 18 years old or the age of majority in their place of residence, whichever is older.

We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites or services. Era69 is not responsible for the privacy practices, content, or policies of third-party websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.